Items shipped from Elryan.com can be returned or exchanged, in accordance with the return and exchange policy of the respective agent or supplier for each product as stated on the product page, and subject to the warranty conditions listed on the product page, provided that the product packaging is unopened, subject to a delivery fee of 5,000 IQD.

Products that are damaged or have a manufacturing defect may also be replaced, provided that you inform us within the period specified by the respective agent or supplier for each product as stated on the product page, and that the product, its original packaging, and all accessories are complete.

To request a return or exchange, please contact our toll free customer service center on 80010808, between the hours of 8am and 12am.